Havenova Privacy Policy

Effective Date: [Publication Date]

  1. Introduction

    Havenova values the privacy of its users and is committed to protecting their personal data. This Privacy Policy describes how we collect, use, and protect users' personal information in connection with our services.

  2. Information We Collect

    When you use our services, we may collect the following information:

    • Personal data provided by the user: Name, email, phone number, address, and other necessary information for managing service requests.
    • Automatically collected data: IP address, browser type, operating system, and cookies to enhance user experience.
    • Service usage data: Service request history, preferences, and aggregated data about interactions with the application.

  3. Use of Information

    The collected data is used to:

    • Provide and improve our services.
    • Manage service requests.
    • Communicate with you regarding your account or requests.
    • Comply with legal and regulatory obligations.
    • Personalize the user experience and send relevant notifications.

  4. Data Sharing with Third Parties

    Havenova does not sell, rent, or share personal data with third parties without user consent, except in the following cases:

    • Payment service providers such as Stripe or PayPal.
    • Legal authorities when required by law.
    • Technology providers that help maintain the platform.

  5. Data Security

    We take technical and organizational measures to protect personal information against unauthorized access, loss, or misuse.

  6. User Rights

    Users have the right to:

    • Access their personal data.
    • Request correction of incorrect information.
    • Request deletion of their personal data.
    • Restrict or object to data processing.
    • Withdraw their consent at any time.

    To exercise these rights, you can contact us at [contact email].

  7. Use of Cookies

    Havenova uses cookies to enhance the user experience. You can manage cookie preferences through your browser settings.

  8. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time. Users will be notified of significant changes via our website or email.

  9. Contact

    If you have any questions about this Privacy Policy, you can contact us at: [Support email address]