
Questions, Ideas, Let Us Know
This page is for general questions, company-related inquiries, and broader conversations. If you want to request a service, our dedicated Cleaning and Home Service forms will guide you more accurately.
Contact us
- [email protected]
- +49 176 7091 7803
Stollberger Str.43, 12627 Berlin
Business hours
Frequently Asked Questions
Havenova offers a wide range of home and property services in Berlin, including professional cleaning, small repairs, regular maintenance, and assistance with moving or furniture assembly. Our goal is to provide reliable and flexible support for both private households and businesses, so you can focus on what matters most while we take care of the rest.
Most services can be scheduled within 24–48 hours after we receive your request. Once you submit your details through our platform, our team reviews them and confirms an appointment that works best for you. For urgent cases, we always try to find the fastest possible solution.
Yes, all our team members and partner contractors are carefully selected, trained, and fully insured. This ensures that the work is carried out safely and professionally. We also work with trusted specialists for tasks such as electrical or painting work, so you always get the right expertise.
You choose the service you need on our website, provide the details, and submit your request. Our team reviews the information and confirms the appointment or prepares a custom offer for you.