Havenova workflow for home services in Berlin

Home Services, Simplified for Customers

Havenova is the company behind this platform for cleaning and home service. We helped build a streamlined workflow so customers can request help in minutes and service companies can manage requests, scheduling, and updates efficiently.

How the workflow works

A practical flow that keeps requests structured — without forcing fixed prices or complicated forms.

  1. You send a service request with the relevant details. We review the information carefully to understand your needs and prepare the next step.

  2. We visit the location to check the details on site. Based on this visit, we confirm the scope of the work and send you the final offer.

  3. We carry out the service as agreed and keep you informed throughout the process. Once everything is completed, we send you the invoice.

Benefits for both sides

This platform was created to build long-term relationships between Havenova and its customers, based on trust, clarity, and shared information. It ensures you always know what was requested, what was agreed, and what was delivered. Ready to request your first service?